About DLM Property Management
How DLM Property Management Group and the Official Service Provider Program work.
Does paying the membership fee guarantee that I will receive jobs through the program?
Your membership guarantees at least 300 reachable homes assigned exclusively to your business in your trade, checked nightly. When a resident in your community requests a service you offer, the job is offered to you FIRST before any other business. We cannot promise how often residents request work, but you can message your 300 homes any time to generate demand - and every job a resident gives you is 100 percent yours, with no fees taken.
How do I get paid for jobs I receive through DLM Property Management?
You manage payment directly with the homeowner or client as you currently do in your business. DLM provides tools to assist but does not handle payments, pricing, or job costs between vendors and customers.
How many homes do I get, and are they exclusive?
At least 300 reachable homes, assigned to your business alone in your trade and checked nightly. A lawn company claiming a community does not block a roofer from the same homes - but no two businesses in the same trade ever share them. Want more? Each additional community you claim adds another 300 exclusive homes for $120 per year.
What types of services or jobs are available through the DLM Property Management program?
The program includes a wide range of home-service jobs such as plumbing, remodeling, window cleaning, electrical work, roofing, siding, deck building, garage door services, flooring, and more. If your service category is not listed, you can register as 'other' during enrollment.
Is DLM Property Management a legitimate company and how can I verify this?
Yes, DLM Property Management is a legitimate company headquartered in Wyoming and operating in multiple states. You can verify legitimacy by attending weekly vendor calls, reviewing the official website, monitoring their Facebook page, and checking Better Business Bureau information. Vendor calls often include transparency sessions and financial disclosures.
Which states does DLM Property Management operate in?
DLM operates in multiple states across the United States including Nevada, Arizona, Idaho, Washington, California, Oregon, Nebraska, Wyoming, New York, New Jersey, Massachusetts, Delaware, Pennsylvania, Connecticut, West Virginia, and others. Specific service areas can be confirmed during vendor calls or on the official website.
How does DLM Property Management handle job assignments and contracts with homeowners or HOAs?
DLM connects vendors with homeowners and HOAs but does not manage contracts or sign agreements on your behalf. Vendors handle contracts, pricing, and agreements directly with clients as they currently do in their business.
Does DLM Property Management sell leads or require providers to pay for jobs?
No, DLM Property Management does not sell leads or require providers to pay for jobs. The program facilitates connections between providers and residential homeowners without involving bidding, lead fees, or finder’s fees.
How does the DLM Property Management Official Service Provider Program work for businesses?
Businesses interested in joining should review the information on the official website and attend weekly vendor calls or webinars. Enrollment involves submitting the fee and completing the application. Once enrolled, providers can access opportunities to serve residential homeowners in various states. The program does not sell leads or require providers to pay for jobs.
What types of home services are included in the Official Service Provider Program?
The program includes a wide range of home services focused on residential properties. Services include inspections, repairs, maintenance, emergency support, plumbing, remodeling, roofing, siding, deck building, garage door services, flooring, cleaning, and more. Commercial work is generally not accepted.
How are jobs assigned to service providers?
Without competing bids. When a resident requests a service, the job is offered first to the community's assigned provider for that trade. If they are unavailable, it opens to other DLM-approved vendors in the area to claim. You see every open job near you with the client's information right on the card, and jobs outside your range can be shared with a business you know through Unclaimed Work.
How does DLM Property Management obtain contact information for potential vendors?
Contact information is obtained through legitimate business sources and outreach efforts. For specific questions about how your contact was acquired, you may inquire directly with the outreach management team during vendor calls or via official communication channels.
What areas or properties does DLM Property Management cover?
DLM operates in several states across the United States with headquarters in Wyoming. Specific coverage areas and properties can be reviewed on the official website or during vendor calls. The program focuses on residential properties and communities.
Does DLM handle payment transactions between service providers and customers?
No, DLM does not handle payments or set pricing for services. Service providers manage their own pricing and payment terms directly with customers. The enrollment fee is separate and only covers marketing and communication costs.
Are there guaranteed jobs or leads provided to service providers?
We never sell leads. Membership guarantees at least 300 reachable homes assigned exclusively to you in your trade. Jobs requested by residents in your community are offered to you first, at no extra cost, ever. Job volume depends on what residents request, which is why we also give you a broadcast tool to message your homes directly.
Is the program available in all locations?
Coverage varies by area. The claim page at dlmpropertygroup.com/claim-homes.html checks your ZIP code in real time and shows exactly how many homes are available - and suggests stronger nearby ZIPs when an area is thin. Some states are still coming online; if your area has no homes yet, we will tell you honestly.
How does pricing and payment work between vendors and customers in the program?
Vendors set their own pricing and payment terms directly with their customers. DLM Property Management does not involve itself in pricing or payment arrangements unless specifically requested. The enrollment fee is separate and only covers program participation.
Registration & Setup
Joining the program and getting started.
What is Claim a Community and how fast can I start?
Claim a Community is our signup at dlmpropertygroup.com/claim-homes.html. Enter your business phone, pick a ZIP code, and see the exact homes you would be assigned - real names and addresses - before paying a dollar. Pay the $120 per year membership and you are live within 24 hours: we set up your homes, and you get a text and email the moment they are ready.
I have never worked with DLM before - can I still join?
Yes. Businesses we have contacted before are pre-approved automatically. If we have never spoken, you provide 3 references: each gets one text message and confirms you in under 5 seconds. Once all three confirm, payment unlocks and you continue like any other business.
How can I join or register as a vendor with DLM Property Management?
Go to dlmpropertygroup.com/claim-homes.html. Enter your business cell phone - if we have ever reached out to your business, you are pre-approved on the spot. Pick the ZIP code you want, review the exact 300 homes you would be assigned, and pay the $120 per year membership. You will be live within 24 hours. Prefer the traditional route? The application form still works, with a reply within 2 business days.
Can I participate in the program if I am still completing my contractor licensing or do not have business insurance yet?
Yes, you can participate while completing your licensing process. It is recommended to attend the weekly vendor calls and review the website for detailed information about eligibility and requirements to ensure compliance.
How can businesses apply to join the service provider program?
The fastest path is Claim a Community at dlmpropertygroup.com/claim-homes.html - most businesses are pre-approved and live within 24 hours. New businesses we have never contacted provide 3 references: each reference gets one text and confirms you in under 5 seconds. You can also watch the full signup walkthrough at dlmpropertygroup.com/tutorials.
How do I complete my registration or enrollment?
The fastest way is Claim a Community at dlmpropertygroup.com/claim-homes.html: enter your business phone, pick a ZIP code, see the exact homes you would be assigned, and pay the $120 per year membership. Most businesses we have contacted before are pre-approved instantly and are live within 24 hours of payment.
What types of home-service businesses can join the DLM Property Management Official Service Provider Program?
The program accepts a wide range of home-service businesses including cleaning companies, exterior service providers, plumbing, remodeling, electrical, and other homeowner service professionals. If your service is not specifically listed, there is an option to apply as 'other services.'
Fees & Payments
Pricing, payments, and financial details.
What is the membership fee to join the DLM Property Management Community Provider Program and what does it cover?
Membership is $120 per year - one flat fee, nothing else. It covers everything it takes to run your business in our communities: the texts and mailings that reach your assigned homes, community managers personally introducing your business to residents, your technology (mailbox, job board, and free custom software), the messaging and cloud infrastructure we pay so you don't, and nightly data work that keeps your resident list accurate. No setup fees, no per-lead charges, and no percentage of your jobs.
Is the membership a subscription or a one-time payment?
Membership is $120 per year, billed annually. There are no other charges: no setup fees, no per-message costs, no per-lead fees, and no percentage taken from your jobs. You can also claim additional communities - each adds another 300 exclusive homes for $120 per year each.
What if I am unable to pay the membership fee immediately?
There is no pressure to join immediately. You can check availability in your area for free at dlmpropertygroup.com/claim-homes.html - you will see the exact homes you would get before paying anything. Homes are exclusive per trade though, so a ZIP you want can be claimed by a competitor in the meantime.
Communication & Scheduling
Working with homeowners and managing your schedule.
How do residents receive my messages?
Your message lands instantly in the digital mailbox attached to each home. Every Thursday, we sweep every mailbox and anyone with unread mail gets one text from us letting them know. We do it weekly instead of blasting texts in real time so residents are never bombarded - which keeps them reading. Send your mail by Thursday and that week's reminder carries it.
Are there weekly meetings or calls for vendors, and how do I participate?
Yes, DLM holds weekly virtual vendor calls every Friday at 1:00 PM Eastern Time. These calls provide updates, answer questions, and allow vendors to connect with staff and other businesses. You can register for these calls via the website and participate through Zoom. Recordings are available if you cannot attend live.
What if I cannot attend the live vendor calls?
If you cannot attend live calls, recorded vendor calls and webinars are available on the website for review. These recordings answer most common questions and provide important program information to keep you informed.
How does DLM Property Management communicate important updates and announcements to service providers?
DLM communicates important updates through scheduled live vendor calls, webinars, emails, and official website postings. Providers are encouraged to join these live Zoom calls and review recorded sessions to stay informed about program developments and announcements.
Are there regular informational or onboarding calls for new service providers?
Yes, DLM hosts weekly virtual vendor calls and webinars where new service providers are welcomed, questions are answered, and updates such as grant recipients are announced. Recordings of past calls are often available for those who cannot attend live sessions.
What communication channels are used for vendor support and information?
DLM hosts weekly vendor calls and webinars where providers can ask questions, receive updates, and learn about funding opportunities. Providers are encouraged to attend these sessions for the most current information and support. Additional communication includes emails and website postings.
How often are vendor webinars held and how can providers register?
Vendor webinars are held weekly on Fridays at 1:00 PM Eastern Time. Providers can register for upcoming webinars at dlmpropertygroup.com/events. Recorded sessions are also available for those unable to attend live.
What communication can vendors expect from DLM Property Management?
Vendors receive updates through scheduled webinars, vendor calls, emails, and messages regarding business funding opportunities, app demos, and program announcements. Participation in these communications helps vendors stay informed and engaged.
Technology & AI
Our AI-powered platform and tools.
Where can I learn how everything works?
Watch the tutorials at dlmpropertygroup.com/tutorials. The library covers the complete signup walkthrough, getting started with your portal, how weekly mail notifications work, exactly how your membership fee is used, and an overview of the whole platform.
Is there a portal or app to access my account and manage jobs?
Yes - your business portal is live at dealmate.ai. Sign in to see your assigned homes, send broadcasts to residents, view and claim available jobs, use the AI cost estimator, and get support. The getting-started tutorial at dlmpropertygroup.com/tutorials walks through all of it in under five minutes.
Can businesses update their location or payment information in the provider portal?
If businesses experience issues updating their location or payment information in the portal, they should attend vendor calls for assistance and updates. The support team addresses portal issues during these sessions and can provide guidance.
How can I register for upcoming vendor calls or webinars?
You can register for upcoming vendor calls and webinars through the events page on the DLM Property Management website at dlmpropertygroup.com/events. Registration links and schedules are provided there for easy access.
Can I join the vendor call without using Zoom or video conferencing software?
Yes, you can join the vendor call and listen in without using video. Instructions are provided during registration to accommodate different participation preferences.
Support & Training
Training, resources, and getting help.
What should I do if I have issues with my account, such as not receiving job offers or being unable to update my profile?
First, ensure you attend the weekly vendor calls where support and updates are provided. If problems persist, contact DLM support directly via text or email for assistance. Patience is advised as onboarding and homeowner notifications may take time to complete.
What should I do if I encounter issues with my enrollment status or payment?
If you experience issues such as incorrect enrollment status or payment discrepancies, contact DLM Property Management support promptly. They can resolve account issues such as duplicate profiles or payment status errors to enable you to proceed with applications or funding requests.
Can service providers speak one-on-one with someone before enrolling or paying the fee?
Yes, providers are encouraged to join the weekly vendor calls where they can speak directly with management and ask questions. One-on-one conversations can also be arranged through these calls to address specific concerns before enrollment.
What should a business do if they have questions or need support during the enrollment process?
Businesses should attend the weekly vendor calls or webinars where they can ask questions directly to the business relations team. The official website also provides resources and recorded vendor calls to help answer common questions. For further assistance, contact DLM support via official channels.
Who manages the vendor webinars and calls?
The webinars and vendor calls are typically led by the Operations Manager or Business Relations team members who provide program details, answer questions, and share important updates with service providers.
How can businesses get more information or have their questions answered about joining the program?
Businesses interested in joining or learning more about the program should attend the weekly vendor calls or watch the recorded webinars available on the DLM Property Management Group website. These sessions provide comprehensive information and answer common questions. Staff are also available to respond to inquiries following these calls.
What should I do if I did not receive the email or link to join a vendor call?
You should register again for the upcoming weekly call via the website events page at dlmpropertygroup.com/events. Registration is required to receive the meeting link and access details for vendor calls and webinars.
What should a business do if they have questions or concerns about the program or payments?
Businesses should attend vendor calls or webinars where most questions are addressed. If further assistance is needed, contacting DLM Property Management Group directly via their official communication channels is recommended to speak with a representative.
Growth & Opportunities
Expanding your business and new opportunities.
Are there business grants available through DLM Property Management?
Yes, DLM offers business grants to selected companies that apply. Information about grants is shared during vendor calls and on the official website. Attending the weekly calls increases your chances of learning about and receiving grants and funding opportunities.
Are there any scheduled live events where service providers can learn more about DLM Property Management and its programs?
Yes, DLM Property Management hosts weekly live webinars and vendor calls where they announce grant recipients, provide updates, and answer questions. Providers can register for these events at dlmpropertygroup.com/events and are encouraged to participate to gain the most current information.
How can businesses learn about funding opportunities related to the program?
DLM Property Management Group hosts special vendor calls and webinars that discuss business funding options, including announcements about grant programs. Providers are encouraged to attend these events to learn about financial support opportunities and new programs.